All the features you need, and more

For the first time, hotels can increase revenue beyond traditional room type pricing. Offer guests the ability to select their preferred room before arrival for a small fee, even if it’s the same room type originally booked. With ExpectMe, hotels open a new era of revenue streams personalized to the needs of your guests.

Empower guests with an interactive floor plan, integrated with Google Maps, to enhance their room selection experience. They can easily navigate through different floors, view room locations and features, and use filters to find their ideal room. Hotels are in control of their content, providing a full description and images for each individual room to help guests make an informed decision.

The room selection process offers guests a variety of options that match their desired features. Higher room categories are also presented as an upselling opportunity for hotels to increase revenue. Once a room is chosen, guests can further personalize their stay by adding additional products and services provided by the hotel.

Maximize revenues by making data-driven decisions about pricing, as well as the products and services offered. Our interactive dashboard provides hotels with a comprehensive overview of their performance, either at the hotel or chain level. Further in-depth analysis is available to uncover strengths and opportunities for even greater revenue optimization.

Hotels have full control over their content, flexibility, inventory, and pricing with our 2-way integration to modern cloud-based PMS systems. Real-time synchronization ensures up-to-date availability and instant booking processing. Bookings made through ExpectMe update the PMS reservation, including room assignment and adding notes for efficient operations.

ExpectMe allows hotels to engage with guests directly, in their preferred way, and focus fully on an elevated guest experience. The platform enables hotels to send pre-arrival messages and customize text and logo to reflect their brand. Alternatively, hotels can easily integrate our unique link into their existing guest communication tool when this is integrated with your PMS. ExpectMe supports multiple languages to engage with guests globally.